Comments - from our most recent Client Survey:
Very pleased with service I receive from ****. Very friendly and nothing is too much trouble.
I have been very happy with the service. **** is always willing to do whatever I need.
**** is always on time, she does a good job. Pleasant person.
I am perfectly happy with the service Crossroads supply. **** is an excellent, caring support worker. I look forward to every Tuesday.
I am very happy with the service I receive.
The service I receive from Crossroads is excellent. Keep it up!
We have always been treated very well and we admire the help we have with ****
I have had one carer for over two years. She does her service very well and checks on my health at every visit.
I am very happy with the service I receive. **** is a very caring person who is very helpful and nothing is too much for her to do.
**** is always reliable as regards listening, caring and understanding my needs and especially when my mood is low.
I have always received a very good service from Dudley Crossroads. Their weekly visits provide me with support, assistance and companionship. I feel fully supported and all workers who have visited me have been very polite, keen to engage with me and support any needs I have. Continuity of staff also beneficial. I always look forward to my visit.
Excellent and competent staff, always do what is needed and more.
**** is the light of my week. She is hard working and completes within the time allotted. Our house has never been so clean.
Very happy with Crossroads.
I value the service my mum gets and the additional visits. It provides valuable company for her and enables me to have a little bit of time.
The person provided for my dad is of a very high standard. If there are any concerns I am contacted straight away so I can help.
We are happy with the service we receive.
Crossroads, with others, kept my wife out of a private nursing home. Crossroads with others gave my wife some of the best times in her final years. Thanks again to all at Crossroads, I will always be in their debt.
Very satisfied.
Since the first time I had a carer my wishes and needs have been totally met.
Staff have been a great help in getting me out of the house, which in turn has improved my health and wellbeing.
I have had nothing but 100% satisfaction with the care and attention from day one, and always look forward to my time spent with my carer.
Dudley Crossroads is the best care for me, always reliable and always very caring. Makes my life much easier to manage.
Service is excellent in every way.
We have been very happy with the service. Always on time and cheerful. We are very pleased with the care and work provided. Such an asset to our routine.
I am happy with the service. Has been doing any tasks that was asked (where appropriate)
I am more than satisfied. My usual carer **** is very helpful and when I have had replacements they have also been very good. I recommend Crossroads to everyone, and persuaded my Quaker Meeting to have a collection for Crossroads.
I feel safe and I like going to the park, and we have a cup of tea. I get ready quickly when I know **** is coming. She is kind. She has a car and we go out. She is my friend.
We are more than satisfied with the service provided by Crossroads and we look forward to weekly visits to give family members a break and provide a different face to interact with.
I really like the help I get. It gives me freedom and happiness I did not have before.
I am very grateful of the excellent service I receive. I look forward to the planned weekly visits. Reliability is excellent, it is so important for someone in my vulnerable position. All goes so well. My carer offers welcomed advice, I cannot ask for better than this.
Very pleased with service I receive from ****. Very friendly and nothing is too much trouble.
I have been very happy with the service. **** is always willing to do whatever I need.
**** is always on time, she does a good job. Pleasant person.
I am perfectly happy with the service Crossroads supply. **** is an excellent, caring support worker. I look forward to every Tuesday.
I am very happy with the service I receive.
The service I receive from Crossroads is excellent. Keep it up!
We have always been treated very well and we admire the help we have with ****
I have had one carer for over two years. She does her service very well and checks on my health at every visit.
I am very happy with the service I receive. **** is a very caring person who is very helpful and nothing is too much for her to do.
**** is always reliable as regards listening, caring and understanding my needs and especially when my mood is low.
I have always received a very good service from Dudley Crossroads. Their weekly visits provide me with support, assistance and companionship. I feel fully supported and all workers who have visited me have been very polite, keen to engage with me and support any needs I have. Continuity of staff also beneficial. I always look forward to my visit.
Excellent and competent staff, always do what is needed and more.
**** is the light of my week. She is hard working and completes within the time allotted. Our house has never been so clean.
Very happy with Crossroads.
I value the service my mum gets and the additional visits. It provides valuable company for her and enables me to have a little bit of time.
The person provided for my dad is of a very high standard. If there are any concerns I am contacted straight away so I can help.
We are happy with the service we receive.
Crossroads, with others, kept my wife out of a private nursing home. Crossroads with others gave my wife some of the best times in her final years. Thanks again to all at Crossroads, I will always be in their debt.
Very satisfied.
Since the first time I had a carer my wishes and needs have been totally met.
Staff have been a great help in getting me out of the house, which in turn has improved my health and wellbeing.
I have had nothing but 100% satisfaction with the care and attention from day one, and always look forward to my time spent with my carer.
Dudley Crossroads is the best care for me, always reliable and always very caring. Makes my life much easier to manage.
Service is excellent in every way.
We have been very happy with the service. Always on time and cheerful. We are very pleased with the care and work provided. Such an asset to our routine.
I am happy with the service. Has been doing any tasks that was asked (where appropriate)
I am more than satisfied. My usual carer **** is very helpful and when I have had replacements they have also been very good. I recommend Crossroads to everyone, and persuaded my Quaker Meeting to have a collection for Crossroads.
I feel safe and I like going to the park, and we have a cup of tea. I get ready quickly when I know **** is coming. She is kind. She has a car and we go out. She is my friend.
We are more than satisfied with the service provided by Crossroads and we look forward to weekly visits to give family members a break and provide a different face to interact with.
I really like the help I get. It gives me freedom and happiness I did not have before.
I am very grateful of the excellent service I receive. I look forward to the planned weekly visits. Reliability is excellent, it is so important for someone in my vulnerable position. All goes so well. My carer offers welcomed advice, I cannot ask for better than this.
